Refund policy

Try your DearPet Calming Collar for 30 days. If you don't love it, contact us within 30 days of delivery and we will refund 100% of your money, no questions asked.

To start a return, email us at dearpet.help@gmail.com with your order number. Once we approve your return, we will send you the return instructions. You are responsible for the cost of return shipping, unless the item arrived damaged or different from what was ordered, or where the law requires otherwise.

Items must be returned in their original condition. We will refund your order in full after we receive and inspect the returned product. If your order arrives damaged, defective or wrong, contact us within 30 days and we will replace it or refund you in full.